Upon receipt in our Antwerp showroom, all items will undergo a thorough quality control inspection. It is crucial that all returned items remain in their original, undamaged condition. In the unlikely event that an item is returned to us in an unsatisfactory condition, a full refund will not be given and the appropriate costs will be deducted from the refund. Please note, if the jewel is missing its original packaging, documents, certificates, or has any damage, Valquère reserves the right to claim a corresponding depreciation from the final refund.