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What is Valquère's return policy for purchased jewelry?

Valquère offers a 30-day return window from the date of delivery, with no reason required. The piece must come back in its original, unworn condition, including all original packaging and documentation. This window applies to standard catalog pieces; it does not cover stock-sale items, tailor-made designs, engraved pieces, or any other customized orders, since those are built to your specifications and cannot be restocked. To start a return, complete the after-sale service form on the website and a team member will follow up to confirm next steps. If you are unsure whether your order qualifies before purchasing, checking the product page for customization flags is the fastest way to confirm. A 30-day window is standard for fine jewelry retail and gives enough time to assess fit, proportion, and finish under real wearing conditions.

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