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Can I change my billing or delivery address after production starts?

Both your billing and delivery address can be updated any time before your order ships. Once payment is confirmed, production begins at our Antwerp atelier, so address changes should be requested as early as possible to avoid delays. To update a delivery address, email [email protected] with your order number clearly stated in the subject line. Before dispatch, you will receive a confirmation email asking you to verify your delivery details, which is the final point at which changes are accepted. If only your billing address needs correcting, that adjustment is straightforward provided the package has not yet left the atelier. After shipment, neither address can be modified, so review your order confirmation carefully when you receive it. Contacting the team promptly after placing your order gives you the most flexibility.

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